Dbet Privacy Policy – Your Data is Completely Safe with Us

Welcome to dbet. We understand how valuable your personal information is — which is why protecting your privacy is one of our highest priorities.

This Privacy Policy ("Policy") explains how dbet collects your personal data, the purposes for which it is used, who it may be shared with, and how you can maintain control over your information.

This policy applies to:

• For users of the dbet website (dbet.plus)
• For registered dbet members
• For users of our mobile platform
• For users who contact our customer support

We adhere to international data protection standards and handle data in a manner consistent with GDPR guidelines.

Dbet collects several types of data. See the details below:

Dbet collects your information in several ways:

• Direct Collection: Information you provide directly when registering an account, completing KYC verification, or contacting support.
• Automatically collected: Through cookies, log files, and tracking pixels while you use the platform.
• From Third Parties: Relevant data obtained from payment providers or identity verification services.
• Public sources: Information from public registries for fraud prevention or KYC purposes.

We only collect information that is strictly necessary. Collecting unnecessary or excessive data goes against our principles.

Dbet uses your data for the following purposes:

• Account management: To create accounts, verify logins, and maintain security.
• Service Delivery: To process bets, handle payments, and transfer winnings.
• KYC & compliance: To verify your age, confirm your identity, and meet legal requirements.
• Fraud Prevention: To detect suspicious activity and keep the platform secure.
• Customer support: To resolve your issues and keep in touch with you.
• Personalisation: To personalise promotions and game recommendations based on your preferences.
• Legal obligations: To meet the requirements of regulatory authorities.

We never use your data for marketing purposes without your consent. You can unsubscribe from marketing emails at any time.

Dbet never sells your data. However, limited information may be shared with trusted third parties in specific circumstances:

• Payment providers: Relevant information shared with services such as Mobile Pay, Nagad, and Rocket to process transactions.
• Identity verification services: With accredited verification bodies for the KYC process.
• Technology partners: With cloud and security service providers for platform operations.
• Law enforcement agencies: Where required by law or pursuant to a court order.
• Regulatory authority: To comply with licensing requirements.

We have data processing agreements with all third parties, legally binding them to protect your information.

Dbet uses cookies to improve the platform and enhance your experience. Cookies are small text files stored in your browser.

• Essential Cookies: To maintain login sessions and ensure security. These cannot be disabled.
• Functional cookies: To remember your preferences (language, theme).
• Analytics Cookies: To understand how the platform is being used.
• Marketing cookies: To show you relevant promotions (with your consent).

You can disable non-essential cookies through your browser settings. Note that doing so may limit certain features.

Dbet uses industry-standard technology and processes to keep your data secure:

• 256-bit SSL/TLS Encryption: Industry-leading encryption applied to all data transmissions.
• Database Encryption: Stored data is kept in an encrypted state.
• Two-Factor Authentication (2FA): An additional layer of security on your account.
• Regular security audits: Regular audits conducted by third-party experts.
• Access controls: Only authorized personnel can access data on a need-to-know basis.
• Firewall & DDoS protection: To protect the platform from external attacks.

In the unlikely event of a data breach — despite our best preventive measures — we will notify affected users within 72 hours.

As a dbet user, you have several important rights regarding your personal data:

Dbet does not retain your data longer than necessary. Retention periods by data type:

• Account information: 5 years after account closure (as required by law).
• Financial Transaction Records: 7 years (in accordance with anti-money laundering regulations).
• KYC documents: 5 years after account closure.
• Customer support contact: 2 years.
• Browsing Logs: 90 days.
• Marketing information: Deleted immediately upon withdrawal of consent.

Upon expiry, data is securely deleted or anonymised so that you can no longer be identified.

If you have any questions or concerns about this Privacy Policy, please get in touch with us:

• Email: support@dbet.plus
• Live chat: Available 24/7 on the platform
• Subject: Send us a message with "Privacy Request"

We typically respond within 7 business days. Complex requests may take up to 30 days.

This Privacy Policy was last updated in January 2026. Any future changes will be communicated via the website and email.